When Rohnda Monroy was nervously planning a trip that would involve four separate flights with Jonah, her highly anxious, autistic son, she did the only thing any mom can do: Hope for the best, and plan for the worst.
Beyond packing plenty of snacks and toys to keep Jonah entertained, the family also handed out candy bars and thank-you notes to staff members at the start of every flight to show their appreciation in advance for making the experience run smoothly.
In return, the crew members didn’t just ensure the family a smooth, stress-free flight--they gave the little boy the experience of a lifetime.
"There are really wonderful strangers in the world."Posted by The Mighty on Monday, September 14, 2015
"There are really wonderful strangers in the world."
Beyond checking on Jonah throughout the flight, thanking him for the goodies, and dropping off toys and special items for him, crew members invited him to the cockpit to meet the captain on every flight. At first, Jonah was too nervous to accept the offer—until the last leg of the family’s journey, when friendly Delta Captain Tim Garvin won him over and got him to take a quick peek (and pose for a photo).
Back at home a few weeks later, the family received a surprise package: a real Delta captain’s hat, from none other than Captain Garvin.
“I’m happy to tell you there are some amazing men and women jetting all over the skies,” wrote this grateful, happy mom in a blog post.
We couldn’t agree more.
When traveling with a child with Special Needs… Remember that Gratitude will take you a lot farther than entitlement...Posted by rohndasue.com on Saturday, June 27, 2015
When traveling with a child with Special Needs… Remember that Gratitude will take you a lot farther than entitlement...