On a recent flight from New York to San Diego, Dan Korins was feeling a bit nervous about traveling with his son, 21-year-old Michael, who has autism and can get easily overwhelmed in new situations. But little did he know, the father and son were about to meet their guardian angel in the skies.
The JetBlue flight got off to a shaky start when the duo realized they were sitting in the wrong seats and had to move. Then, Michael’s socks ripped–something that could easily send him into a meltdown. Next, the in-flight TV in front of Michael’s new seat wouldn’t work, and he began to loudly panic.
That’s when a flight attendant named Suhadee stepped over to quickly restore order to the situation. First, she calmed the nearby passengers, who then were able to react to Michael’s outburst with sympathy rather than annoyance. And then, Suhadee said something very important to the father, which prompted him to write a note to the airline to commend this caring, levelheaded woman.
In it, Dan writes:
“She gently put her hand on my forearm, told me that I was doing a great job, and that she was also a clinical psychologist…Suhadee had quickly established a sense of order and made it clear that the situation was being handled.”
No parent wants their child to disrupt a flight, but for parents of those with autism, the potential for stressful situations is high. Yet in this case, thanks to an employee who not only kept order, but reminded an anxious father he was doing a difficult job fantastically well, this is one flight that had a happy, heartwarming outcome.