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From the Magazine

How to Make Money Answering Phone Calls at Home


If you’re looking for more ways to ways to earn money without leaving your home, you might want to take a look at your phone. Paula Mayers is earning serious money working at home for a customer service call center. Read on to learn how she does it! 

How to Make Money Answering Phone Calls

“Several years ago, after working full-time for many years, I was ready for a change. I’m naturally friendly and talkative, so I wanted to find a job that would allow me to interact with people. Since I didn’t want to put my two young children in daycare, I also needed a job that was flexible.

“I started to research work- from-home jobs, but I kept coming across scams… until I found Working Solutions, which is a company that offers other businesses out- sourced tech experts and sales and customer service representatives. After I completed an application and took a test that evaluated my listening skills, I had a phone interview, where I was asked questions such as how I solve problems and if I’m an optimistic person.

“Within a day, I was hired to provide technical support for one of their clients. Today I work as a mentor for an inbound call center, fielding calls from customer service reps and customers who need help.

“On an average day, I work eight hours, but sometimes I only work six, and I earn about $300 to $400 a week. I love that I can set my own schedule and build my personal life around my work.

“The money is great, and I love that I get to help people every day. And having a job where I get paid to talk is icing on the cake — so much so that my job never feels like work!” — Paula Mayers, 53, Murrieta, CA.

This article originally appeared in our print magazine.

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