Hers: Real Facts and Figures About the Women’s Telehealth Provider
Hers takes out the need for insurance, long wait times and hefty co-pays.
People often have trouble securing weight loss drug prescriptions due to ongoing worldwide GLP-1 shortages. However, another major culprit is insurance companies. Dealing with insurance can take a long time, and many insurance plans only cover a small portion of the price, or nothing at all. For that reason, telehealth companies like Hers have become increasingly popular — by not taking insurance, they’re able to make quick approvals. And without brick-and-mortar locations, they can charge a low fixed price for the drugs they offer.
“Hers was founded initially to provide access to health and wellness solutions, and tackle stigmatized conditions that particularly affect women,” Melissa Baird, Chief Operating Officer at Hims & Hers tells Woman’s World. “We began offering compounded GLP-1 treatment in May 2024, to ease the strain this shortage is placing on the millions of Americans who have obesity and are looking for help.
Hers: Women’s Telehealth With Weight Loss
- Description
Hers for women is a full-service telehealth provider that can prescribe treatments for weight loss, mental health, skin conditions and more
In This Article
Hers is a fully virtual telemedicine company
Hers is a completely virtual pharmacy that offers a wide range of medications — for weight loss, mental health, sexual health, hair regrowth and even skin health. Customers can also buy supplements, sex aids and more. For GLP-1 prescriptions specifically, Hers’ team of providers aim to provide patients with personalized weight loss treatment plans.
“Hers’ science-backed and doctor-developed program is available 100% online,” Baird explains. “We also launched access to personalized dosages for compounded semaglutide that providers can prescribe to help balance side effects based on feedback from their patients during their titration schedule.”
Enrolling is easy
Like many telehealth companies, it’s easy to enroll with Hers. After taking a free assessment, you are matched with a provider. Then, if you qualify for the treatment you’re looking for, the doctor will write a prescription. Moving forward, ongoing care and check-ins are included with the price. And all your medications are shipped to your home, in discreet packaging.
Hers offers various medications and supplements
Weight loss:
- GLP-1s (compounded semaglutide, Ozempic, Wegovy)
- Bupropion
- Metformin
- Topiramate
- Naltrexone
Mental health:
- Generic Lexapro
- Generic Wellbutrin XL
- Generic Zoloft
- Generic Prozac
- Generic Effexor
- Generic Buspar
Hair growth:
- Gummies, shampoos and conditioners
- Minoxidil (oral, form and solution)
- Latisse
- Biotin
- Postmenopausal hair loss spray
Skin:
- Hyaluronic serum
- Anti-aging
- Acne
- Other skincare essentials
Sexual health:
- Omg Ring
- Roller Coaster
- Glide aloe vera
- Luxe condoms and lube
- Libido pills and gummies
- Birth control
Hers doesn't take insurance
Unlike some other telehealth providers pharmacies that also write prescriptions for weight loss drugs, Hers doesn’t accept insurance. The benefit? Many insurance companies don’t cover GLP-1s for weight loss, hair loss, and other conditions. Forgoing insurance may also avoid long approval times. Hers also doesn’t take HSA or FSA payments.
The cost breakdown:
|
Medication |
Cost Per Month |
|
Semaglutide |
$199 |
|
Ozempic |
$1,799.00 |
|
Wegovy |
$1,300 to $2,000 |
|
Oral medication |
Starts at $69 |
The cost of obtaining semaglutide medications through Hers depends on which drug the patient is prescribed. Hers offers its drugs at 50-80 percent less than the average retail price, and costs are completely fixed. The generic compounded semaglutide, for example, will cost $199 per month out of pocket. Meanwhile, Ozempic goes for about $1,799, because it’s a name brand medication. It all ultimately depends on what you’re looking for.
Pros
- It’s all virtual
- No insurance means shorter wait times
- Patients can access a wide range of prescriptions
- Customer care is ongoing
Cons
- Prescriptions are still expensive
- No in-person consultations
- Insurance isn’t accepted
- No added bonuses (health coaching, apps, et c.)
Customer care is ongoing
As long as customers are receiving treatment through Hers, they have access to customer care at any time. To start, no virtual visits are mandatory — patients’ information will be reviewed online. If the patient qualifies for a prescription, however, they will have unlimited access to a provider via their account. Patients can message their provider for follow-ups, questions and dosage adjustments, if necessary.
“The experience we’ve built for those who come to our platform is centered on providing the customer with the support and information they need to feel confident that the solutions we make available are a safe, high-quality option,” Baird says. “When a patient has been prescribed a compounded GLP-1 through Hers, we provide 24/7 access to a care team as well as extensive education such as how to take the injections, how to titrate the medication, and more. And, the care team is available for our customers to ask any question, any time of day.”
Hers doesn’t offer a customer service call line
Unlike many telehealth companies, Hers doesn’t offer a phone number you can call call. You can reach out with questions or concerns through the portal. But if you prefer talking on the phone, this may worth noting.
Features and benefits
- Process is online
- Access to wide range of GLP-1s
- Doesn’t require insurance
- Medication delivered to patient’s house
The prescription and delivery process is easy
The prescription process for Hers medications simply involves patients taking an assessment and meeting with a doctor. This may be through a video call or over online chat. Then, if the patient’s medical history and goals align, they may obtain a prescription. Deliveries are sent to patient’s doors, and there are no delivery fees. Shipping time may vary based on the carrier and location, but packaging is discreet, and patients can choose when their medications are delivered.
Hers plans to grow with the booming GLP-1 industry
Baird explains that the Hers medical team only provides treatments they are fully qualified to offer. That way, they won’t stretch themselves thin or give their customers a sub-par or unpersonalized experience.
“We believe that there is no one-size-fits-all approach to health and wellness treatments and that consumer choice and personalization is critical to achieving successful outcomes,” she explains. “Customers need the power to participate in their own healthcare decision making, and the confidence that the solutions we make available are a safe, high-quality option.”
Hers provides ongoing care
Those looking for a safe way to access GLP-1s and other common health and wellness medications may want to look into Hers. Patients can reach out to providers whenever they have a question or concern, and doctors you them decide which medication is right for them. They can also help provide dietary guidelines and more. Although paying out-of-pocket is more expensive, Hers doesn’t take insurance, making GLP-1s more accessible. And Hers’ fixed prices helps out those who will be paying out-of-pocket.
“As of the end of the third quarter of 2024, the Hers brand surpassed 400,000 subscribers across specialties such as Dermatology, Mental Health and Weight Loss,” Baird explains. “We’re providing access to personalized care to women that is convenient and affordable.”
FAQs
-
Does Hers take insurance?
Hers doesn't take insurance. It also doesn't take payments through HSA or FSA programs.
-
Do Hers patients have access to ongoing care?
Hers patients can access help from providers whenever they have a question, for follow-ups and more.
-
Does Hers' patient intake require an in-person appointment?
Patients will meet with doctors virtually before getting a prescription to discuss goals and medical history. However, video calls aren't required.