Check Your App Now: Chick-fil-A Data Breach Sparks Nationwide Account Safety Warning
A sneaky cyberattack targeted Chick-fil-A One members. See if your state is on the warning list
Key Takeaways
- A credential-stuffing cyberattack targeted Chick-fil-A One loyalty app accounts.
- Users in 10 states, including NY, NC, and MA, are receiving breach notifications.
- Affected customers received extra app rewards to apologize for the inconvenience.
Do you have a Chick-fil-A One account that you use to snag deals and order your favorite menu items? Listen up! Loyalty accounts in several U.S. states were hacked last month, and the company is now warning that your customer data may be at risk. If you’re wondering how this impacts you, we have the scoop below. Keep reading to discover everything you need to know about the recent Chick-fil-A data breach, including how you can protect yourself from cybercriminals.
What happened in the Chick-fil-A data breach
After detecting suspicious login activity in Chick-fil-A One loyalty accounts between June 17 and June 19, the fast food chain launched an investigation to determine what damage had been done. The review revealed that cybercriminals obtained usernames and passwords collected during a credential-stuffing attack and used them to log in.
In this type of cyberattack, hackers use bots to test different stolen username and password combinations (usually retrieved through other data breaches) until they’re able to get into an account. Once they gain access, these bad actors can illegally steal any of the information that a customer has saved in their account.
Which states were affected by the hack
This cyberattack was rather widespread, impacting customers in 10 different states around the country. If you have a Chick-fil-A rewards account and live in the District of Columbia, Iowa, Maryland, Massachusetts, New Mexico, New York, North Carolina, Oregon, Rhode Island or Vermont, you should have received—or will receive—a data breach notification letter.
According to this letter, there are a number of sensitive account details that may have been compromised. These include:
- Your name
- Email address
- Chick-fil-A One membership number
- Mobile Pay number
- QR codes
- The last four digits of payment card numbers
- Chick-fil-A gift card balances
- Birth month and day
- Phone number
- Address
Essentially, if you have information stored in your account, it’s very likely that the hackers were able to retrieve it for their own personal gain.
How Chick-fil-A is protecting your account
If you believe your account may have been compromised, there is some good news: Chick-fil-A has taken action to address the security breach. In a statement to CBS News, the fast food chain assured that it immediately logged affected customers out of their accounts and removed any stored payment methods. It also adjusted any impacted Chick-fil-A One balances back to their accurate amounts.
Something that may look different in your account? Additional reward offers. The company added these perks to make up for the inconvenience and trouble caused by the hacking.
While Chick-fil-A has taken important steps to protect you, there are simple actions you can take right now to add an extra layer of security. Let’s walk through them.
How to lock down your Chick-fil-A One account today
Chick-fil-A suggests that affected customers stay vigilant to ensure the cyber attackers don’t use the stolen personal information for their own gain. It’s a good idea to keep an eye on your bank account, credit card accounts and credit report to catch any suspicious activity.
If you do see something that looks concerning, immediately report it to your bank or credit card company. For concerns about identity theft, reach out to local law enforcement, the Federal Trade Commission and the three major credit bureaus.
Finally, change your Chick-fil-A password right away, ensuring it’s unique from those you use on other accounts. Here’s how to do so:
- Visit the Chick-fil-A One log in page.
- Select “Forgot password?”
- Enter your email address and click “Email Reset Password Link.
- Once you receive a link via an email message, follow the link to start the process. (Note: Check your spam or junk folder if needed!)
- Create your new password, confirm and press “Submit.”
Even if you aren’t located in one of the aforementioned states, you may want to take this step as a precautionary measure. It’s a great way to ensure your account stays safe!
Ready for more inspiration? Subscribe to our YouTube channel for video podcasts, health tips and uplifting stories designed for women 40, 50, 60 and beyond.
Conversation
All comments are subject to our Community Guidelines. Woman's World does not endorse the opinions and views shared by our readers in our comment sections. Our comments section is a place where readers can engage in healthy, productive, lively, and respectful discussions. Offensive language, hate speech, personal attacks, and/or defamatory statements are not permitted. Advertising or spam is also prohibited.
