Chances are, at some point you’ve visited a CVS Health pharmacy to pick up a prescription as well as makeup, candy or greeting cards. After all, CVS Health is the largest pharmacy in the United States. And for good reason: It boasts 9,600 retail locations and 1,100 MinuteClinic medical clinics. Plus, in 2018, CVS Health acquired the health insurance company Aetna helping it provide an even wider scope of healthcare services. Considering its many locations and healthcare offerings, it’s no wonder that CVS Health is one of the country’s biggest employers, with 300,000 employees throughout the United States and Puerto Rico. Even better news? CVS work from home opportunities abound. (Click through to see beyond CVS ways to make money working from home.)
Does CVS offer work-from-home jobs?
Despite being best known for its brick-and-mortar stores and clinics, CVS Health offers many work-from-home positions. In fact, CVS Health is so remote worker-friendly that the company has landed on the FlexJobs Top 100 Remote Work Companies to Watch list year after year!
Work-from-home jobs offered by CVS Health include part-time and full-time options. They span a wide array of professional positions, including counselors, pharmacists and telehealth nurses. And many remote jobs at CVS Health only require a high school diploma or GED. The pay for these no-degree-needed jobs varies by position and experience but is generally $17 to $29.30 per hour.
In addition to enjoying the flexibility of working from home, joining CVS Health as a remote worker also qualifies you for their generous benefits . Full-time remote employees (who work 30 hours or more a week) receive comprehensive healthcare coverage that includes dental, vision, medical and prescriptions as well as paid time off. Part-time remote employees who work more than 12 hours a week qualify for supplemental health plans that help cover emergencies, doctor visits and prescriptions. And all employees get tuition assistance, discounts on CVS Pharmacy prescriptions, MinuteClinic services and CVS store and CVS.com purchases.
Who’s a good candidate for a work from home job?
Wonder if you have what it takes to work remotely from home in a job that requires lots of interaction with clients? There are certain traits that make you an ideal candidate. “Employers consistently indicate that they are looking for people who are self-motivated, have solid verbal and written communication skills, problem-solving skills, technology know-how and a flexibility to adapt to change as desired skills for remote work,” says Toni Frana, Lead Career Expert at FlexJobs. “Someone looking to work remotely in a customer service role should also be comfortable working with people and overcoming concerns in a calm manner,” she notes. “In addition, being able to adhere to compliance standards and having good telephone etiquette is a plus.”
9 CVS work from home positions
Looking to get started on your remote job search at CVS Health? Below are 9 examples of positions that CVS Health fills with work-from-home employees that don’t require a degree.
1. CVS Health work-from-home job: Be a Customer Service Representative
Are you a people person with a knack for patiently answering questions and solving problems? If so, you’d enjoy one of CVS Health’s customer service roles. You’d be helping clients via phone, Internet or email who require assistance or information. For more complex inquiries, you’d connect clients with the correct CVS Health department that can resolve their issue.
2. Be a MinuteClinic Patient Support Coordinator
If you have healthcare billing and medical insurance experience or are looking to add it to your skillset, you could be a Patient Support remote worker for CVS Health’s MinuteClinic. In this role, you’d field phone calls from patients inquiring about testing, treatments, services, customer reimbursements, insurance billing and general questions about MinuteClinic claims.
3. CVS Health work-from-home job: Be a Prior Authorization Coordinator
Are you detail-oriented, organized and good at typing? These skills would make you an ideal candidate for a CVS Health Prior Authorization Coordinator. You’d be supporting the Clinical Supervisor by reviewing records and ensuring they’re in compliance with federal laws, Medicare and Medicaid as well as adhering to specific requirements from clients.
4. Be a Patient Care Coordinator
If you thrive when juggling a variety of duties, being a CVS Health Patient Care Coordinator could be just what you’re looking for. You’d be coordinating the admission of new patients who are seeking healthcare services. Some of the diverse responsibilities in this role include processing orders from referrals, responding to phone inquiries, assessing patient needs, processing patient details and collecting benefit coverage information.
5. CVS Health work-from-home job: Be a Complaint Analyst
As a Complaint Analyst, you’d be putting your problem-solving and time-managing skills to work by resolving member complaints from start to finish within specific timeframes. To reach the best solution, you might coordinate with service providers, medical providers, health plan departments and others.
6. Be an Inbound Outbound Queue Associate
When you become an Inbound Outbound Queue Associate, you’ll be using your organizing abilities to help patients find the right care. That’s because it would be up to you to coordinate medical services for members, including intake, screening and referrals to Aetna Medical Service Programs.
7. CVS Health work-from-home job: Be a Claims Processor
If you pride yourself on staying on top of details and meeting deadlines, you could excel as a Claims Processor. Some of the responsibilities of this position include processing claims, calling members and providers to verify information, maintaining claims receipts and resolving pending claims.
8. Be a Plan Sponsor Service Consultant
Have experience in Accounts Receivable and/or Accounts Payable and are comfortable talking with people on the phone? As a Plan Sponsor Service Consultant, you can use your skills to monitor, research and resolve the collection of outstanding premiums and overdue accounts. You’d also handle other elements of billing, including adjustments, refunds and customer payment arrangements.
9. CVS Health work-from-home job: Be a Billing Claims Representative
Have experience in Accounts Receivable and/or Accounts Payable and are comfortable with data entry? A Billing Representative may be the right fit for you. Some of the duties involved include coordinating billing for medications and services, maintaining medical records, inputting data for patient registration and communicating to patients about co-payments and other financial responsibilities.
How to find CVS Health work-from-home jobs
You can browse all remote CVS Health positions at Jobs.CVSHealth.com. When you find a job that would be a good match for you, click the “Apply Now” button, then follow the prompts to submit your online application. A recruiter will review your submission, and then contact you if selected to be interviewed.
What kind of equipment will I need?
“Companies will specify the technology or equipment required for each remote job,” says Frana. “Typically, maintaining high-speed internet (some companies will specify it must be hard-wired), a headset, possibly a phone line and a distraction-free workspace are common to see in job postings for remote customer service roles,” she observes.
Work-from-home success secrets
“When starting a new remote role, it’s helpful to establish a routine as soon as possible,” advises Frana. “Having a dedicated workspace, dedicated hours and clear boundaries around when you are working and when you are off of work will help ensure a smooth transition into a new role,” she says. “Many people find it helpful to have a start and stop routine each day, for example, taking a walk around the block at the end of your day can serve as the transition into your non-work activities at home. Having that clear end time will help keep boundaries intact in terms of when you are working, and when you are not.”
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